Privacy Policy
1. Introduction
Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
- Personal Information: We may collect personal identification information, such as your name, email address, postal address, telephone number, or other details you provide when you contact us, fill out a form, or interact with our site in any way.
- Technical Data: We automatically collect certain information about your device and usage of our website, including IP address, browser type, operating system, referring URLs, and browsing activity using cookies and similar technologies.
3. How We Use Your Information
- To provide and maintain our website and services
- To personalise your experience on our site
- To improve our website based on user feedback and analytics
- To respond to your enquiries and provide customer support
- To send periodic emails regarding updates, promotions, or service information, if you have consented
- To comply with legal obligations and protect our rights
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyse trends, and administer the website. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.
5. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may also disclose your data if required by law or to protect our rights, property, or safety, or that of others.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
7. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your country where the data protection laws may differ. By using our website, you consent to such transfers. We take all reasonable steps to ensure your data is treated securely and in accordance with this policy.
8. Your Rights
- You have the right to access, correct, update, or request deletion of your personal data at any time.
- You may object to the processing of your data, request restrictions, or withdraw consent where processing is based on consent.
- To exercise these rights, please contact us using the contact information provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently done so, please contact us so we can delete the information.
11. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Last updated: 14/09/2025
Panacea Play Therapy Ltd
Based in Overseal, Derbyshire.
Covering the Swadlincote and surrounding areas.